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Title
Text copied to clipboard!Station Supervisor
Description
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We are looking for a dedicated and experienced Station Supervisor to manage the daily operations of our transportation station. The ideal candidate will have a strong background in transportation and logistics, excellent leadership skills, and a commitment to providing exceptional customer service. As a Station Supervisor, you will be responsible for overseeing staff, ensuring the smooth operation of the station, and maintaining a safe and efficient environment for both employees and passengers. You will work closely with other departments to coordinate schedules, manage resources, and address any issues that arise. Your ability to handle multiple tasks, make quick decisions, and communicate effectively will be crucial to your success in this role. The Station Supervisor will also be responsible for implementing and enforcing company policies, conducting regular inspections, and ensuring compliance with all relevant regulations. This position requires a proactive approach to problem-solving and a strong focus on continuous improvement. If you are a motivated and organized individual with a passion for transportation and logistics, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the transportation station.
- Manage and supervise station staff.
- Ensure compliance with safety and operational regulations.
- Coordinate schedules and manage resources.
- Address and resolve customer complaints and issues.
- Conduct regular inspections of the station.
- Implement and enforce company policies.
- Monitor and report on station performance.
- Ensure a clean and safe environment for employees and passengers.
- Collaborate with other departments to improve efficiency.
- Train and develop station staff.
- Handle emergency situations and incidents.
- Maintain accurate records and documentation.
- Develop and implement operational procedures.
- Monitor inventory and order supplies as needed.
- Ensure proper maintenance of station equipment.
- Prepare and submit reports to management.
- Conduct performance evaluations for staff.
- Plan and execute station improvement projects.
- Stay updated on industry trends and best practices.
Requirements
Text copied to clipboard!- Bachelor's degree in Transportation, Logistics, or related field.
- Minimum of 5 years of experience in transportation or logistics.
- Proven leadership and management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced environment.
- Knowledge of safety and operational regulations.
- Proficiency in Microsoft Office and other relevant software.
- Ability to work flexible hours, including weekends and holidays.
- Strong organizational and multitasking skills.
- Experience in customer service and conflict resolution.
- Ability to handle emergency situations calmly and effectively.
- Attention to detail and commitment to quality.
- Ability to train and develop staff.
- Strong analytical and reporting skills.
- Ability to work independently and as part of a team.
- Knowledge of transportation industry trends and best practices.
- Valid driver's license and reliable transportation.
- Ability to lift and carry up to 50 pounds.
- Willingness to undergo background checks and drug testing.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in transportation and logistics?
- How do you handle conflict resolution with customers and staff?
- What strategies do you use to ensure compliance with safety regulations?
- Can you provide an example of a time you improved station efficiency?
- How do you prioritize tasks in a fast-paced environment?
- What is your approach to training and developing staff?
- How do you handle emergency situations at the station?
- Can you describe a time you successfully managed a team?
- What methods do you use to monitor and report on station performance?
- How do you stay updated on industry trends and best practices?